Cookie Policy

We use cookies to make sure your experience of our website is everything you'd expect.

What are cookies?

Cookies are small, often encrypted, text files, which are stored on your computer when you visit some websites. They are used to remember useful information which allows a certain functionality within

the website to work, for example, remembering the stage you have reached within an order process, or whether you’ve logged in to a site previously. Cookies can’t harm your computer.


How long do cookies last?

Cookies last for different lengths of time, depending on what they are used for.

  • Session cookies are temporary and are only stored until you leave the website or when you close your web browser.
  • Persistent cookies last for a fixed period of time, defined within the cookie, and allow the website to recognise the device again, when the user returns to that website on that device.

Who sets the cookie?

  • First party cookies – these are set by the website that you are visiting and can only be read by that website.
  • Third party cookies – these are set by an organisation other than owner of the website. This might be for the purposes of website measurement, being able to watch a video on the site or for the purposes of advertising.


How cookies are used

On we use cookies that perform a different variety of functions. The categorisation and definitions are based on the guide published by the International Chamber of Commerce:


Performance cookies

These cookies are used to measure the performance of websites and see how websites are used. We use ‘Performance’ cookies to improve the operation of the website and measure our marketing activity. Information that is collected using these cookies is aggregated and anonymous and we are not able to identify individual users with these cookies.

On, we may use ‘Performance’ cookies to:

  1. Provide aggregated statistics on how our website is used
  2. See how effective our marketing activity is (we don’t use this information to target adverts to you when you visit other websites)
  3. Help us improve the website, by measuring any errors that occur and also to improve the performance of the site.

Cookies we have defined as ‘Performance’ cookies will NOT be used to:

  1. Gather information that could be used to target you with advertising on other websites
  2. Remember any preferences you have set beyond the current visit.

Functionality cookies

This type of cookie allows websites to remember information you enter (for example, your name, email address) and provide enhanced, more personal features. They may also be used to provide services on the site, such as watching a video. These cookies do not track your browsing activity on other websites. We use ‘Functionality’ cookies on to:

  1. Remember information you have entered i.e name, job title
  2. Remember if you have already completed our online survey

Cookies defined as ‘Functionality’ will NOT be used to:

1. Gather information that could be used to target you with advertising on other websites

How to manage cookies

You can manage how you use cookies using the settings in your web browser.


Discuss your requirements and options with us

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