Home Page & AE

Retained Competent Help for Water

Combining specialist knowledge of engineering, building services and health and safety, to guide you in meeting your water hygiene compliance objectives.


Our Retained Competent Help for Water service is delivered by our Senior Consultants to help ensure the relevant Water Safety Group or Water Management Team are supported with independent and impartial advice.

Our support covers technical content through feedback on Water Safety Plans and auditing to ensure compliance with guidance and applicable standards.

A key element of the service being an independent audit of the organisational water risk management systems, determining the level of compliance with the requirements of the HSE ACoP L8 and HTM 04-01, where applicable.  The method for the audit will vary depending on the relative time and experience with the client.  

Examples of ongoing support include:

  • Attend Water Safety Groups;
  • Review management and operational performance;
  • Changes in guidance and industry knowledge the client should be aware of;
  • Review of client records;
  • Progress review of issues identified from the legionella risk assessment, including remedial works;
  • Progress with the implementation of the risk minimisation scheme;
  • Review of monitoring data covering the last period and feedback recommended actions where necessary;
  • Assist the Water Safety Group with their review of Water Safety Plans.

As expected, the Water Hygiene Centre did an excellent job of supporting me with my needs.  I also particularly like working with Roy.  He knows his stuff and tells me what I want to hear.

William Lindsay, Royal Holloway University of London

“The Water Hygiene Centre offer a true 'partnering styled' engagement providing pragmatic, affordable and 'needs matched' guidance and advice, and that enables us to maintain consistently high standards of service delivery in this key discipline"

Mark Vale, Worcestershire County Council

The Water Hygiene Centre have been invaluable with their advice and support they have given to a number of different issues.  They are always professional and impartial ensuring that the correct solution is found.  I look forward to continuing to grow our working relationship”

Rachel Johnstone, West Northamptonshire Council

"The Water Hygiene Centre have assisted and supported us to enhance our water hygiene monitoring process. They have supplied us with excellent assistance, given us unbiased advice and guidance re technical queries. We look forward to working together with them for many years to come"

Richard Burgess, Swindon Borough Council

Excellent all-round performance from your knowledgeable team

Richard Burgess, Swindon Borough Council

Blogs & Resources

How to manage the risks of waterborne pathogens

Discuss your requirements and options with us

Talk to us