WATER SAFETY:
Technical Training
Installation Team Toolbox Talk

Our Installation Team Toolbox Talk is designed specifically for installation teams working on new build and refurbishment projects. This focused session provides a clear understanding of water safety principles at the project level, ensuring that everyone on site recognises their role in protecting public health.

The course highlights the importance of getting water systems right from the outset—helping to prevent risks such as Legionella and other waterborne hazards before they become embedded in the system.

What You Will Learn

This session focuses on the practical responsibilities of installation teams and the key considerations during project delivery, including:

• Understanding why water safety is critical in construction and refurbishment projects.

• Recognising hazards, potential harm, and who may be affected.

• An introduction to Water Safety Plans (WSPs) and Project Water Safety Plans (PWSPs).

• Key governance requirements and site expectations.

• Understanding project scope, system design intent, and installation requirements.

• Best practice for materials, components, and jointing methods.

• What project teams and auditors will be looking for during inspections.
  
  

Who Should Attend

This toolbox talk is ideal for contractors, installers, plumbing engineers, site supervisors, and project teams involved in the installation or modification of water systems. 

Course Benefits

By the end of this session, delegates will:

• Understand the importance of water safety within construction projects.

• Be aware of their responsibilities when installing water systems.

• Recognise common installation risks and how to avoid them.

• Understand the requirements of Project Water Safety Plans.

• Be better prepared for site inspections and quality checks.
  
  

Topics covered on the course can include:

• Introduction to water safety and infection risks 

• Overview of key pathogens (Legionella, Pseudomonas, NTM) 

• Understanding how bacteria grow in water systems

• Governance and legal framework overview 

• Explanation of Project Water Safety Plans (PWSPs) 

• Installer responsibilities and expectations

• Hygiene and contamination prevention measures

• Material handling and installation best practice

• Inspection expectations and compliance checks 

• Examples of what happens when things go wrong

Course Details

Course Cancellations & Refunds

There are occasions when delegates may need to change their course booking.  We are able to support changes on the following basis:

1) Change of date: When a delegate has communicated with us that they are unable to attend a course, we can transfer them to another course at a later date.  Only one date change is allowed.

2) Delegate Cancellations:  - these are time sensitive:

1. Cancellation requests made before the 14 days preceding the course, options include:
   1. Transfer to another course at a later date.  Only one date change is allowed.
   2. Reallocation of their reservation to another person/colleague.
   3. Refund when payment has been received.  Credit note if invoice is issued and payment has not been received.
      
      
2. Cancellations received within the 14 days preceding the course will be assessed on an individual basis; typically, refunds are not given. 
   
   
3. Course Cancellations: In the unlikely event we need to cancel the course, we shall ensure all delegates are transferred onto another course at a later date.
   
   
4. Delegate No show: Leading up to the course date, we communicate with each delegate via email and issue a Teams invite for the course.  On the morning of the training, we complete a registration process. If a delegate has not shown up, we will make efforts to connect with them to check they are attending.  When we are not able to connect with them, they will be removed from the course.  Depending on personal circumstances, we may allow them to transfer to another course at a later date.

Equality of Access

At the Water Hygiene Centre, we are committed to making our training courses accessible to all delegates. If you require any additional support,  such as specialist training materials or tailored assistance, please let us know so we can ensure full participation. For any questions or to request assistance, contact our team at 01993 840400 or help@waterhygienecentre.com, and we’ll be happy to help.

Do you want to learn more about Legionella training? Read our full "Legionella training courses guide" >